2014 Speakers

 Goran Kordel
Goran Kordel
Executive Adviser & Former CIO
Sandvik Coromant Norden AB
Saara Siltala
HR Director, HR Central Europe
Nokia Corporation
 Gavin Whyte
Gavin Whyte
Head of Group Finance Strategy
 Sara Gustavsson
Sara Gustavsson
Head of HR
Media-Saturn Shared Services Sweden AB
 Hans Frölich
Hans Frölich
Vice President Business Services
GlaxoSmithKline AB
 Przemyslaw Siuda
Przemyslaw Siuda
General Manager of European Shared Services Center
Amway Business Centre Europe
 Kim Japp
Kim Japp
Finance Director
Dong Energy A/S
 Kristina Beckendorf
Kristina Beckendorf
Head of Group Business Units
Maersk Global Service Centres

Welcome to the Nordic Shared Services & Outsourcing Forum

With the global economy in a continuous flux, cost cutting, optimisation and valuable service delivery to Shared Services professionals have never been so important. The Nordic region is no stranger to these developments, and SSON’s annual Nordic SSO Forum is the must-attend event for those involved in this sector, gathering over 130 industry pioneers to share best practices and explore trends in shared services, offshoring and outsourcing.

The 2013 Forum provided a strong message on how shared services and outsourcing could be adapted to the uniqueness of the Nordic market: an increasing appetite to consolidate overseas presence and compete on a global scale. Competition adoption is an imperative in the new economic landscape - you can’t afford to get left behind with yesterday’s drivers and services delivery offerings. SSON will continue to keep you at the forefront of this sector and we hope you can join us in all the excitement and innovation that the 2014 Nordic SSO Forum will bring.

Brand New for 2014:

  • Spotlight on ‘process centric’ models: End-to-End Processes for single functions; Process management and governance for multifunctional Shared Services and GBS
  • New content-lead break-out streams: Learn in targeted sessions for your function, topics, and maturity level
  • Industry vertical roundtable: Benchmark with your peers in the same industry: BFSI, Retail, Manufacturing, and more …
  • 100% new speakers and unique case studies: Dive into in-depth conversations with maximised learning opportunities
  • The reinitialised Gold Standard Stream: An industry thought leaders platform exclusively for GBS strategy leaders and C-suites

A Snapshot of the Key Topics for This Year:

  • Embedding a truly multi-layer global business services model
  • Optimising your Shared Services enabled business services delivery model
  • Driving end-to-end process Management
  • Capitalising on outsourcing delivery game changers: cloud, verticalisation and analytics
  • Developing an excellent governance structure & enhancing change management
  • Managing your people assets - Investing in people development in your Shared Services
  • Steering location compass and tapping into onshore, nearshore and offshore resources
  • Expanding the scope of your services and driving productivity
  • Evolving your SSO sourcing model to enable business agility

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