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Podcast

• Tapping into the Nordic Region for Shared Services and Outsourcing*
  The shift of Shared Services and Outsourcing activity to the Nordic region is quickening in pace. This interview with Jan Folcker, Group Head of SSC at Teliasonera, joins SSON for an exclusive interview exploring the growing appeal of this region. Drawing on Teliasonera’s experience of integrating its ERP system as part of a successful shared service centre, he offers some lessons learned and best practice tips on overcoming common challenges. Finally, Jan offers his perspective on how the industry is developing and how he expects it to take shape over the coming years.
  
• Business Benefits of the Nordic Region for Shared Services and Outsourcing*
  The Nordic region is growing as a hub for Shared Services and Outsourcing activity. This interview with Tom Bangemann, Vice-President of Business Transformation at The Hackett Group, explores the challenges facing businesses looking to offshore and why the Nordic region holds growing appeal. As an expert in the field, Tom discusses how he sees the Shared Services industry developing over the next few years.
  Business Benefits of the Nordic Region for Shared Services and Outsourcing*


Transcripts
* A transcript of this recording is available upon request: simply email ben.porter@iqpc.co.uk or call +44(0)20 7368 9411

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White Papers

• Sungard: The next generation service centre - what have we learned?
  This exclusive analysis reveals the main drivers and perceived challenges among corporations migrating to a shared service centre model.
• Capgemini: Accelerated Finance & Accounting Transformation.
  This whitepaper demonstrates how change can be achieved at reduced cost without compromising quality or productivity.
• Hackett: Your Shared Service Organisation is Only as Strong as You Make it.
  Companies that limit their shared services to simple cost reductions and lowered head count lose a potential 20% in savings.
• Unit 4 Business Software: Planning and Implementing Shared Services.

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Articles

• Nordic region emerges as a hotbed for outsourcing
  For many companies across the globe, the concepts of outsourcing and shared services have become key issues to consider. So why has the Nordic area grown to become such a hub of activity when it comes to both outsourcing and shared services? Perhaps a look at some recent business may shed light on the rising prominence of the concepts in the Nordic region.
• The Changing Culture of Shared Services

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