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Is GBS an option or the only way forward in the long run?

Is GBS an option or the only way forward in the long run?

In this exclusive interview we discover Kristina Beckendorf, previously Head of Group Business Units at Maersk Global Services Centers (today she provides Shared Services and leadership coaching alongside her triathlon career) views on where she believes the power behind a strong GBS initiative lies.
The Nordic Model: Shifting Shared Services

The Nordic Model: Shifting Shared Services

SSON’s analytics center, Dart, recently investigated the factors that are influencing this shifting landscape.
RPA in the Nordic Region: Realistic Performance Advancement or Clever Tagline?

RPA in the Nordic Region: Realistic Performance Advancement or Clever Tagline?

This report is an evaluation of RPA’s role as Nordics markets redefine their growth and service strategies.
Nordic SSOW - 2016 Attendee List

Nordic SSOW - 2016 Attendee List

Now in its 10th year, the Nordic SSOW summit attracted over 240 attendees last year. Our audience is comprised of C-Suite executives, GBS and SSC leaders from across the Nordic/Baltic region, charged with the success of their organisations’ shared services, outsourcing and transformation initiatives.

If you are interested in finding out how to get involved please contact Sean McVeigh on: +44 (0) 207 368 9300 or sponsorship@iqpc.co.uk.

Find out who attends by downloading the attendee list from 2016.

Nordic SSOW 2017 - SSC, GBS & Intelligent Automation Preliminary Agenda - Sponsorship

Nordic SSOW 2017 - SSC, GBS & Intelligent Automation Preliminary Agenda - Sponsorship

Now in its 10th year, the Nordic SSOW 2017 - SSC, GBS & Intelligent Automation summit is the only event focused on the Nordic/Baltic regions, attracting over 240 attendees last year.

Our audience is comprised of C-Suite executives, GBS and SSC leaders from across the Nordic/Baltic region, charged with the success of their organisations’ shared services, outsourcing and transformation initiatives.

If you are interested in finding out how to get involved please contact Sean McVeigh on: +44 (0) 207 368 9300 or sponsorship@iqpc.co.uk.

Find out more about the 2017 event by downloading the preliminary agenda.

Analysis of the Nordic Shared Services Landscape 2017

Analysis of the Nordic Shared Services Landscape 2017

Presented by Nordic SSOW 2017
Nordic SSOW | 6-8 November 2017 | Stockholm, Sweden


This 2017 report on the Nordic shared services landscape analyses 138 captive/hybrid shared service centres (SSCs) in the Nordic region.

Play with the data to answer core questions such as:

  • What are the top Nordic countries and cities with SSCs?
  • What functions are serviced by Nordic SSCs?
  • What industries and company sizes are centralising activities into shared services, and where?
  • Where else in Europe are Nordic companies setting up their SSCs?
  • How do factors such as cost per FTE, overhead operation costs, taxation, cost of living, ease of doing business and flight connectivity compare across top SSC cities?

Read the full now!   

Nordic SSOW 2017 - SSC, GBS & Intelligent Automation Event Guide

Now in its 10th year, the Nordic SSOW 2017 - SSC, GBS & Intelligent Automation summitis the only event focused on the Nordic/Baltic regions, attracting over 240 attendees last year.

Our audience is comprised of C-Suite executives, GBS and SSC leaders from across the Nordic/Baltic region, charged with the success of their organisations’ shared services, outsourcing and transformation initiatives.

Find out more about the event by downloading the 2017 event guide.

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If you are interested in finding out how to get involved please contact Sean McVeigh on: +44 (0) 207 368 9300 or sponsorship@iqpc.co.uk.

The ‘Data’ Dilemma: 10 Tips on Optimizing Your Data Strategy to Maximize the Impact of Automation

The ‘Data’ Dilemma: 10 Tips on Optimizing Your Data Strategy to Maximize the Impact of Automation

Nordic Shared Services and Outsourcing Week 2017

6-8 November 2017 | Stockholm, Sweden

If automation is the magic tool in shared services right now, data is the power that runs it. While data has been integral to linking applications and maximizing the benefits of an ERP system, it has taken on an urgency more recently, given that automation’s valueadd depends on the structure and accessibility of enterprise data….

Here are 10 steps to optimize your data strategy

1.       1. Communicate data management as a core

2.       2. Re-assess the role of humans

3.       3. Find, sort, and structure your data

4.       4. ... Download the full report to read more! 

Data First, Automation Second – The New Rules Governing Machine Learning

Data First, Automation Second – The New Rules Governing Machine Learning

Nordics Shared Services and Outsourcing Week 2017

6-8 November 2017 | Stockholm, Sweden

Why data is gold in intelligent automation – and why data management should be your priority

Introduction

The Nordics region has an advantage vis-à-vis many others: given its relatively high cost base, enterprises have always been quick to leverage technology platforms in order to optimise their “human” resources. Organisations in this region don’t operate large-scale footprints for their support centres. As a result, the idea of continued automation, via robotics, is one many enterprises are comfortable with.

Download the full interview with Simen Munter, COO of Nordea’s Commercial and Business Banking division

Where do Nordics-based SSOs See the Greatest Opportunities for the Year Ahead?

Where do Nordics-based SSOs See the Greatest Opportunities for the Year Ahead?

Benchmarking report - Where do Nordics-based SSOs See the Greatest Opportunities for the Year Ahead?

Shared services are undergoing enormous change as technology combined with data analytics and increased process sophistication allows centers to redefine their value add. SSON surveyed the Nordics market recently to find out where this sector sees the most potential for service optimization.

Nordic SSOW 2017 Profiling Report

Nordic SSOW 2017 Profiling Report

Nordic Shared Services and Outsourcing Week 2017

6-8 November 2017 | Stockholm, Sweden 

What is Profiling? 

The team behind Nordic SSOW has developed a way of sorting the curious from the serious when it comes to deciding who is ready to buy and who is merely window shopping. We call it profiling.

We ask our attendees what their investment priorities are, and if they’re actively looking for solutions. Importantly, we identify who the key decision makers are to ensure you’re connecting with the right people.

Download your full report now. 

Top Investment Areas for our Nordic Shared Services Leaders

Top Investment Areas for our Nordic Shared Services Leaders

Ever wondered about the investment priorities, type of solutions and key decision makers you will meet at an SSON event? The team behind Nordic Shared Services & Outsourcing Week has developed a way of sorting the curious from the serious to ensure you’re connecting with the right people.

Ahead of SSON's 10th annual Nordic SSOW 2017 - SSC, GBS & Intelligent Automation event, we have profiled all of our attendees. This involves conducting in depth interviews in which we ask them what their investment priorities are, and which solutions they are actively looking for.

>> Download the attendee profiling report

A Blueprint for Getting Started with RPA by Symphony Ventures

A Blueprint for Getting Started with RPA by Symphony Ventures

A Blueprint for Getting Started with RPA bought to you by Symphony Ventures

Symphony Ventures logo

Robotic process automation (RPA) is at the top of the business services agenda, driven by unprecedented savings potential and other benefits. By positioning RPA to support broad transformation of end-to-end transactional processes, business services organizations can drive significant long-term value, possibly even achieving efficiency improvements of up to 50% to 75% of baseline costs.

Download our whitepaper and learn:

The importance of a transformation mindset in moving toward RPA

How to define automation objectives

Identifying areas of high potential for RPA

How to collaborate with IT for successful RPA initiatives

Preparing your organization to welcome digital labor

Conducting a pilot or proof of concept