19-21 November, 2018
Sheraton Stockholm Hotel, Stockholm, Sweden

Ana Segurado


Global Head of HR Effectiveness
A.P. Moller - Maersk


9:00 AM Keynote: No longer in the back: the evolution of back-office processes

Most companies have focused their transformation initiatives and efforts to their front office. Customer facing situations having taken priority for many strategies, which have resulted in delaying the optimization of back office processes. However, it no longer remains a simple as front and back office, with a siloed framework, but rather a bridging of the workforces. In order to enhance operational efficiency, reduce cost, and improve employee experience, both must be considered for transformation.


Check out the incredible speaker line-up to see who will be joining Ana.

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