19-21 November, 2018
Sheraton Stockholm Hotel, Stockholm, Sweden

Gregg Feltham


Director, Customer Experience and Digital Delivery
Swiss Re


11:00 AM Swiss Re Group Operations From data to insights: An SSC’s journey into the new digital era

• Recognise and manage data/information as a ‘business resource’
• Understand ‘customer journeys’ incl. ‘moments of need’
• Align standards and data governance across divisions
• Build information management capabilities
• Drive sustained adoption


Check out the incredible speaker line-up to see who will be joining Gregg .

Download The Latest Agenda